Log in to your employee portal, navigate to "Housing Requests," fill out the digital form, and submit. You'll receive a confirmation email with a tracking number.
Standard requests are processed within 3-5 business days. Urgent cases (e.g., maintenance emergencies) are prioritized within 24 hours.
Yes! Your dashboard shows live status updates (Pending/Approved/Rejected) with timestamps. Enable notifications for instant alerts.
Submit any housing-related concerns (plumbing, electrical, HVAC) via the portal. Attach photos for faster resolution. Non-emergencies are addressed within 72 hours.
Admins assign tasks to specialized teams based on urgency and location. Technicians receive automated alerts and update progress in the system.
Rejections include reasons (e.g., incomplete info, policy violation). You may appeal by resubmitting with corrections within 7 days.
Absolutely. We use role-based access controls, encryption, and regular audits compliant with Saudi data protection regulations.
Submit a transfer request with justification (e.g., family needs). Transfers are approved based on availability and seniority. Check the "Housing Policy" section for criteria.